Effective: September 2026
Information we collect
When you contact us, request a project, apply for an opportunity or otherwise submit information through this website, we may receive information such as your name, email address, telephone number, company name and the details contained in your message or project brief.
The website may also collect limited technical and usage information required for security, diagnostics and website analytics.
How we use information
Information may be used to respond to enquiries, evaluate project requests, provide requested services, communicate about an existing business relationship, operate and secure the website, and improve our services and digital experience.
Security
We use reasonable technical and organizational safeguards intended to protect information against unauthorized access, loss, misuse or alteration. However, no internet-based system can be guaranteed to be completely secure.
Data retention
Information is retained for as long as reasonably necessary for the purpose for which it was collected, for legitimate business records, dispute resolution, security, or applicable legal requirements.
Your choices
You may contact us regarding personal information you have submitted to us, including requests to correct or update information, subject to applicable legal and operational requirements.
Contact
Questions about this policy can be sent through our contact page or to info@universalsolutions.co.ke .